GENESIS
ADVANTAGES
Our measure of success lies in the strength of our relationships over time, not the dollar amount spent. We work hard every day to make sure our customers receive the best service and benefits in the industry.
WHAT SETS US APART
Our non-commissioned Trusted Advisors are salaried, which means they can focus on fulfilling your actual wants and needs, not pushing product that will make them the most money. Their success is based on how they are able to build and maintain relationships because customers come first at Genesis. We believe first and foremost in empowering our customers with knowledge and we pride ourselves on being the only company that truly spends the time to thoroughly educate our customers on diamonds, revealing long held industry secrets other jewelers don't want you to know about, so you are able to make the best choice possible at the best price available. We care deeply about creating a no-risk shopping environment for you, by consistently providing quality products and red carpet services, all while doing everything with honesty and integrity.
Read MoreNon-Commissioned Trusted Advisors
We don't know any other business in the country to offer the same upgrade options to their customers as we do to ours. Here at Genesis Diamonds we offer an unprecedented 120% lifetime upgrade on our exclusive line of hand selected natural diamonds available in-store only. Speak with a Trusted Advisor to learn more.
Read More120% Natural Diamond Upgrade
At Genesis Diamonds, we are committed to providing you the highest quality diamonds and jewelry at the lowest possible prices. If you find a certified GIA diamond or one of our designer line jewelry pieces with the same specifications at another authorized jewelry store in Tennessee, Kentucky, or Ohio at a lower price within 30 days of your purchase, simply contact us and we will try to BEAT IT! Our non-commissioned diamond experts are on-site and dedicated to providing you with the best service and price possible!
Read MoreBest Price Guarantee
Every ring purchased from Genesis Diamonds is backed by our lifetime warranty.
We select only the most exclusive designers with high quality products to place their pieces in our store. We stand behind every ring we sell which is why we offer a lifetime warranty on every purchase. In the unlikely event there is ever a problem with your ring, you can bring it in or mail it to our store for inspection. *Please note that this warranty does not cover the loss or theft your center stone, and we highly recommend insuring your jewelry.
Lifetime Warranty & Maintenance
The purchase of a diamond can be one of the most difficult decisions you'll ever have to make. That's why we give you 30 days to return your diamond or jewelry piece for a full refund or exchange. No questions asked!
This 30-day return policy is not applicable on special orders, special sizing, discounted items, and special financing purchases.
The center diamond must be in excellent condition, free from breakage and chipping, and be accompanied by certification documents. Select designer engagement rings and wedding bands are special orders and are not eligible to return.
30 Day Return Policy
Genesis Diamonds has been voted the people's choice for "Best Jewelry Store" and "Best Place to Buy An Engagement Ring" for 15 years and running. Why? Because we offer our customers high level transparency and education from non-commissioned Trusted Advisors, Red-Carpet-Level Customer Service, and access to exclusive lines from sought-after designers. Come visit one of our showrooms to experience The Genesis Difference for yourself!
Read MoreTHE PEOPLE'S CHOICE
We stand by our promise to responsibly source each and every diamond that comes into our store. We believe in complete transparency and holding our diamond sources accountable to the Kimberley Process (KP), which was especially established in 2003 to help prevent the flow of conflict diamonds as a multilateral trade regime through a certification process, which implements safeguards on shipments of rough diamonds. If you have any questions, don't hesitate to ask us.
Read MoreConflict Free Diamonds
For nearly two decades Genesis Diamonds' owner, Boaz Ramon, was the supplier, advisor and authority to more than 700 jewelry stores in the United States. In 2004, he came up with a revolutionary concept that would offer the public direct access to the selection, price and quality once offered only to jewelry store owners. Most jewelers buy through industry middlemen here in the country. Boaz travels abroad visiting various diamond districts and his own cutting facilities. 99% of all Genesis diamonds are bought outside of the United States, hand-selected by Boaz himself direct from the source.
We will never lose a sale due to price, quality, selection, or guarantee!
DIRECT DIAMOND PRICES
We respect and honor the heroes within our communities. To show our appreciation, we offer special discounts to our active and retired heroes in the military, to our police, firefighters, paramedics and nurses, as well as our teachers. If you are one of our amazing heroes, please let us know!!! Come in and speak with one of our Trusted Advisors today.
Read MoreHero Rewards
At Genesis Diamonds, our special financing options are the most flexible in the industry, with plans available from layaway options up to 60 months with 0% interest. And we offer convenient monthly payments. Speak with a Trusted Advisor to learn more about your options! Call us at 855-OMG-RING.
Read MoreFinancing Up To 60 Months 0% Interest
We operate our business on the core belief that every person should have the power of choice. They should be able to find exactly what they want at the price they want it with whit glove level service. They should never be inundated with excessive middlemen markups or pushy sales tactics. Our non-commissioned Trusted Advisors are dedicated, not to selling product, but to building long lasting relationships with our customers.
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That's why we have been the people's choice for "Best Jewelry Store" and "Best Place to Buy An Engagement Ring" 15 years and running.